FREQUENTLY ASKED QUESTIONS

How long will it take for my web site to be designed?

The timescale of website design projects are often depends on the size and the client. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Will we need to have a meeting in connection with the website design?

We would like to meet with our clients once in the beginning to gather the requirements for the website, then in the majority of cases another meeting is not necessary therefore most of our websites are generally completed with contact via email.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is for your retention

In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form, If this is not possible, we can help get your information ready for use on the website.

Can I get e-mail with my website?

Yes you can have as many as emails you would like, it comes with for free with your service. You will probably need several email addresses for your business e.g. info@yoursite.com, sale@yoursite.com

When can I update my website content?

If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you.

How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs. If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask us to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present. We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news. Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc.